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Frequently Asked Questions
Shipping
Delivery chargers differs as a result of differences in location, country and quantity of products ordered.
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Delivery chargers differs as a result of differences in location, country and quantity of products ordered.
Hoodie tote bag mixtape tofu. Typewriter jean shorts wolf quinoa, messenger bag organic freegan cray.
Swag slow-carb quinoa VHS typewriter pork belly brunch, paleo single-origin coffee Wes Anderson. Flexitarian Pitchfork forage, literally paleo fap pour-over. Wes Anderson Pinterest YOLO fanny pack meggings, deep v XOXO chambray sustainable slow-carb raw denim church-key fap chillwave Etsy. +1 typewriter kitsch, American Apparel tofu Banksy Vice.
We process all of our deliveries outside Aba through DHL Delivery Courier
There are no extra taxes, hidden costs or additional dispatch charges.
The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive, all taxes are included with the list prices.
Yes, it can. However, this depends on the product ordered and the location for delivery. You can identify such products at checkout.
Payment
All payment with either visa or master card is accepted, with Paystack gateway you can do a mobile banking using an USSD Code with various banks
it is safe, especially on tonatel.com and through our various payment gateway.
Orders & Returns
log on www.tonatel.com and add yor items to cart, then, proceed to checkout when done. You can use your visa/master card for payment on our website
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yes, you need to sign up with a username and a password to shop on tonatel.com
Track Your Order
To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.
- We offer 24 Hours refund window for Tonatel Online Academy Courses only.
- Wait 24- 48 hours for Feed back
- Refund will be inspected before acceptance.
COURSES FAQs
We are delighted to inform you that once you pay for the courses, you have Six months (6 Months) access to study. If you complete your studies before 6 months, you can always access your portal. It is very flexible and you can learn at your own pace.
No! you don’t need any skill, all you need is the study materials and the video tutorial accessible upon payment, it shows you everything you need to learn.
No, this is not a pro-mixing class. We teach our students on how to formulate Natural Organic skincare products from the basics using safe natural organic skincare ingredients.
Yes! Our courses are flexible and are designed to be taken anywhere in the world. All our study materials and video tutorial can be downloaded and we provide detailed information’s of our ingredient’s suppliers all around the globe.
Yes! you will be certified, once you have successfully completed all the course assessments and projects. A certificate will be emailed to you upon completion.
Yes! you can start your natural organic skincare business with our courses. It is well detailed and it is tested and trusted over the years.
Our courses contain all recipes for different skin types; from normal-combination, dry and sensitive skincare formulations. You will learn more about ingredients that are suitable for each skin type.
We do not only teach the practical steps of formulation we also provide detailed list of organic suppliers in Nigeria other African countries and across the globe.
We offer only 24 hours refund window after payment for Tonatel Natural Skincare Science Courses, you are expected to wait 24-48 hours for feedback as refund will be inspected before approval. Notwithstanding other provisions of this policy, we may refuse to grant refunds if;
- You paid for a particular course but simply changed your mind about the Course
- You realized you had no need for it after 24hours of Payment.
Once you enroll for our courses, you have instant access to all study materials and videos immediately.
